Metrobank earmarks up to P5 billion for 2025 capex, focuses on IT investment

DAVAO CITY — Metropolitan Bank & Trust Co. (Metrobank) has allocated up to P5 billion for its 2025 capital expenditures, with 70 percent of the budget dedicated to information technology enhancements, underscoring its commitment to digital transformation in a rapidly evolving financial landscape.

“For the year 2025, the bank estimates to incur capital expenditures of about P3 billion to P5 billion, of which 70 percent is estimated to be incurred for information technology,” Metrobank stated in its information disclosure ahead of its annual stockholders’ meeting on April 23.

The investment aims to boost operational efficiency, enhance customer experience, and strengthen risk management and cybersecurity frameworks as the bank responds to increasing digital demands and stricter regulatory requirements.

Anchored on Innovation and Customer-Centricity

• Metrobank’s strategic direction for 2025 focuses on:
• Expanding digital banking solutions
• Enhancing customer experience
• Improving operational processes
• Strengthening corporate governance and risk oversight
• Investing in employee development

“The bank intends to further expand its market share by evolving its organization to be customer-obsessed, agile, and innovative,” it said.

Metrobank, the country’s second-largest private bank, will also roll out new products and services tailored to both existing and emerging markets. This includes launching new distribution channels, bolstering marketing campaigns, and forming strategic partnerships.

Digital Migration and Workforce Development

Aligned with industry trends, Metrobank is steadily migrating key branch services to digital platforms and enhancing customer journeys through technology. To support this transformation, the bank is investing in upskilling its workforce, ensuring employees are equipped to drive innovation and exceed customer expectations.

The upcoming stockholders’ meeting will not only ratify key corporate actions and elect directors for the 2025–2026 term, but also provide insights into Metrobank’s strategic priorities and growth roadmap for the year ahead.