• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Regional
    • Davao Region
    • Northern Mindanao
    • Soccsksargen
    • Caraga Region
    • Zamboanga Peninsula
  • Categories
    • Top Stories
    • Environment
    • Police Files
    • Business
    • Davao Region
    • BARMM
    • Newslights
    • Agriculture and Food
    • Bisaya Kini
    • Where’s Our Money
    • War On Drugs
  • About Us
  • Contact Us
  • Privacy Policy
NewsLine Philippines

NewsLine Philippines

Building Information Highway for the Community

  • Top Stories
  • Business
  • Health
  • Environment
  • War On Drugs
  • Bisaya Kini
  • OFW News
  • October 9, 2025

SSS urges members to update their contact information; implements SMS-OTP in the My.SSS Portal

November 14, 2024 by Althea Beatrice Caduaya Felizarta

DAVAO CITY —The Social Security System (SSS) today called on its members to immediately update their contact information, especially their mobile numbers as the state-run pension fund implemented Multi-Factor Authentication schemes during logins to the My.SSS Portal.

 SSS Officer-in-Charge Voltaire P. Agas said that SSS took a proactive step by incorporating an authentication process whenever its members log in to their My.SSS account, adding, “It will enhance the security of the SSS online portal.”

Agas said the passcode will be sent to the member’s registered mobile numbers in the SSS records whenever they access their My.SSS accounts. He added that outdated or inactive contact information can be a hurdle when logging into the portal.

“Updating your contact info ensures you get the codes to verify your identity when you sign in to your online account.” Hence, we are urging our members to update their contact information,” Agas added.

Updating via online or branch offices

Agas, who is also the SSS Executive Vice President for the Branch Operations Sector, said that members can update their contact information online or at any SSS branch offices.

“If you have an existing mobile number in the SSS database but no longer use that phone number, you can update your details online through your My.SSS account,” he explained.

He said that members without a mobile number in the SSS records can update their contact information. They must submit a Member Data Change Request form to any SSS branch office nationwide.

Furthermore, he noted that members who struggle with the My.SSS Portal should visit the e-centers in the SSS branch offices. “We have established e-centers manned by SSS personnel who are ready to assist and guide you in using the My.SSS Portal.”

Authentication options

SSS Senior Vice President for Information Technology Management Maria Belinda S. San Jose said that SSS members have two options for multi-factor authentication to access their My.SSS account. These are SMS One-Time Password (SMS-OTP) and Time-based One-Time Password (TOTP).

Belinda said by default, members can use the SMS-OTP to log in to their accounts. A six-digit passcode will be sent to their SSS-registered mobile every time they log in. It will be used to verify their identity in the My.SSS Portal. Thus, this calls for immediate updating of their contact numbers.

“Members can use TOTP as their preferred authentication method. They must enter the verification code to the Google Authenticator app to access their My.SSS account,” Belinda explained.

She added that implementation of these two authentication options for the My.SSS Portal bolsters the security feature of the online portal, mitigating the risks associated with unauthorized access and potential fraud.

Filed Under: Business, Health and Science, Top Stories Tagged With: Social Security System

Primary Sidebar

loader-image
Davao City
Davao City, PH
3:23 am, Oct 9, 2025
temperature icon 27°C
overcast clouds
Humidity: 83 %
Wind: 2 mph
Clouds: 100%
Sunrise: 5:30 am
Sunset: 5:44 pm
Detailed weather
Weather from OpenWeatherMap
  • Human trafficking
  • Bisaya Kini
  • Business
  • Health
  • Environment
  • War On Drugs
  • Newslights
  • OFW News
  • Top Stories
  • Where’s Our Money

Youtube Videos

  • Nasunogan sa Barangay 21-C, Davao City gisigurong makapatukod og balik sa ilang mga balay
    by NEWSLINE PHILIPPINES at 3:00 am

    Gisiguro karon sa mga barangay officials sa Barangay 21-C, Davao City nga makatukod og balik sa ilang balay ang mga nasunogan. Buot sab karon sa mga opisyal nga palapdan ang dalan sa lugar aron dali ra makasulod ugaling adunay emerehensiya. #NewslinePhilippines

  • 300 ka nakumpiskang bora-bora nga tambucho, gipaligsan og pison sa Tagum City
    by NEWSLINE PHILIPPINES at 2:00 am

    Nagbahad si Tagum City Mayor Rey Uy batok sa mga rider nga naga-gamit og bora-bora nga tambucho nga adlaw ug gabii himuon ang pagpanakop sa mga masinopakon. Buena manu karong bulan sa Oktubre 2025 ang 300 ka mga nakumpiskang bora-bora nga tambucho ang gipaligsan og pison sa lokal nga gobyerno. #NewslinePhilippines

Top Stories

Switching power interruptions on October 10 and 11 in downtown Davao City

October 8, 2025 By NewsLine Philippines

Race against time: Comelec considers manual polls for BARMM in 2026

October 8, 2025 By NewsLine Philippines

Lawmaker to Marcos, Duterte: Break dynasties, not just express anger

October 8, 2025 By NewsLine Philippines

Marcos names Remulla as new Ombudsman

October 8, 2025 By NewsLine Philippines

Prices creep up again as fuel, veggies get costlier — inflation at 1.7% in September

October 8, 2025 By NewsLine Philippines

More Top Stories Post

Opinion

The KOJC Saga, A Year After: Marcos’ power play disguised as justice

September 8, 2025 By Editha Z. Caduaya

Content with Purpose: Lessons from Krakow

May 7, 2025 By Editha Z. Caduaya

Duterte’s Arrest: A Victory for EJK victims or an injustice to his legacy?

March 12, 2025 By Editha Z. Caduaya

More Opinion Post

Environment

Mati mining operations spark alarm over threat to heritage site, road project

October 7, 2025 By NewsLine Philippines

₱1.79-M damage as Piapi fire razes 179 homes

October 6, 2025 By NewsLine Philippines

More Environment Post

Governance

More Governance Post

Footer

Contact Us

Newsline Philippines
Mobile: +63917 150 8377
Email Address: newslineph.corres@gmail.com or newsline.ph@gmail.com

Bisaya Kini

Gipadaplin na sa Comelec ang gun ban ug uban pang gidili sa Bangsamoro Region

October 6, 2025 By Paul Palacio

Duha ka eroplano sa Delta Airlines nagbangga sa LaGuardia airport sa new York

October 3, 2025 By Paul Palacio

Piloto nga Australiano patay human nahulog sa canal ang iyang eroplano nga dunay dalang SpaceX nga Cocaine sa Brazil

September 23, 2025 By Editha Z. Caduaya

Maestro nga watcher sa LET dakop sa leakage sa exam questions

September 23, 2025 By NewsLine Philippines

45 anyos ng lalaki sikop sa buy bust operation

July 5, 2025 By Paul Palacio

More Bisaya Kini Post

Agriculture and Food

From Farm to App: Davao Food Terminal to Go Digital by 2026

October 8, 2025 By NewsLine Philippines

Prices creep up again as fuel, veggies get costlier — inflation at 1.7% in September

October 8, 2025 By NewsLine Philippines

Government to co-invest P20 billion annually for livestock industry

September 29, 2025 By NewsLine Philippines

More Post

DISCLAIMER

Newsline Philippine website welcomes healthy discussion, exchange of opinions friendly debate, but comments posted by our readers does not reflect the views and opinion of Newsline Philippines.

Newsline Philippines reserves the right to delete, reproduce, or modify comments posted here without notice. Posts that are inappropriate and does not follow community standard will automatically be deleted.

Newsline Philippines IPO Reg. No. 4/2017/005044896
Newsline Philippines · Copyright © 2025 · All Rights Reserved